Five Star Jewelers

35% faster load time and 20% higher conversions, boosting growth and user experience

1Center + Five Star Jewelers

Reimagining the cuban jewelry experience for Miami’s own brick-and-mortar store

CLIENT
  • Five Star Jewelers
SERVICES
  • Headless Development
  • Digital Transformation
  • Advanced Product Search
  • UI/UX Design
Integrations
  • Affirm
  • Afterpay
  • Klarna
  • Acima
  • Synchrony
  • American First Finance
  • Progressive Leasing
  • Comenity
Platform
  • Shopify
  • Experro
CASE BRIEF

Five Star Jewelers faced substantial challenges due to fragmented systems and outdated technologies. These issues made it difficult to gain a holistic understanding of customer behavior and preferences, limiting their ability to provide personalized and seamless customer experiences.

The absence of integrated and automated workflows hindered operational efficiency and overall productivity. To overcome these challenges, Five Star Jewelers required a modern Digital Experience Platform that could unify their systems, streamline processes, enhance customer experiences, and deliver real-time actionable insights through a centralized solution.

1Center + Five Star Jewelers

40%

Increase in website traffic

33%

Boost in sales

50%

Faster page loading time

78%

Customer Retention

An Amazing Upgrade for Our Online Store!

The new website looks great, and it's helping our customers shop with ease. We've already seen an uptick in sales! We’re so happy with the new website from 1Center. Our customers love it!

Jorge Carvajal
Jorge Carvajal
President

Results

The newly launched website has significantly enhanced the overall customer experience for Five Star Jewelers. With improved design and performance, it has made browsing and shopping smoother, which has helped boost customer satisfaction. The faster load times and intuitive navigation have led to better engagement, while the updated design has created a more appealing online shopping environment.

Key Outcomes:

  • Improved user experience with easier navigation and faster load times
  • Higher customer satisfaction due to a more intuitive and visually appealing site
  • Increased engagement from visitors exploring the site more often
  • A more professional, modern look that aligns with the brand’s legacy of excellence

Want to increase the presence of your 
brick-and-mortar jewelry store?
Let’s discuss your needs
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